Responsible Gaming

Our Commitment to Responsible Gambling

CasinoEng believes that gambling should be an enjoyable form of entertainment, never a source of financial or emotional distress. We only recommend casinos that demonstrate strong commitment to player protection through robust responsible gambling tools and compliance with UK Gambling Commission requirements.

While we provide information to help players find suitable casinos, we also recognise our responsibility to highlight the risks associated with gambling and direct anyone experiencing difficulties toward appropriate support services.

Understanding Problem Gambling

Problem gambling occurs when gambling negatively impacts other areas of life including relationships, finances, work, or mental health. It can affect anyone regardless of age, income, or background. Recognising warning signs early enables intervention before situations escalate.

Warning Signs to Watch For

• Spending more money or time gambling than intended
• Chasing losses by continuing to play after losing
• Borrowing money or selling possessions to gamble
• Lying to family or friends about gambling habits
• Gambling to escape problems or relieve negative emotions
• Feeling restless or irritable when trying to reduce gambling
• Neglecting work, family, or personal responsibilities
• Failed attempts to control, cut back, or stop gambling
• Risking significant relationships or opportunities due to gambling
• Relying on others to provide money to relieve financial situations caused by gambling

If you recognise these patterns in yourself or someone you know, help is available. Speaking with support services or utilising casino protection tools can prevent further harm.

Casino Responsible Gambling Tools

All UKGC licensed casinos must provide responsible gambling tools. Understanding these features helps you maintain control:

Deposit Limits

Set maximum amounts you can deposit daily, weekly, or monthly. Once set, increases require a 24-hour cooling-off period, whilst decreases apply immediately. This prevents impulsive overspending during emotional moments.

Loss Limits

Cap the amount you can lose within specified periods. Like deposit limits, reductions apply instantly whilst increases face delays. This protects your bankroll from significant single-session losses.

Session Time Limits

Set maximum play session durations. After reaching your limit, you'll be logged out automatically. This prevents marathon gambling sessions that can lead to poor decision-making.

Reality Checks

Receive periodic notifications showing how long you've been playing and your current balance. These reminders interrupt the flow state that can cause time and money to disappear unnoticed.

Cooling-Off Periods

Temporarily block access to your account for 24 hours to 6 weeks. Useful after a bad session or when you need space to reconsider gambling habits without permanent exclusion.

Self-Exclusion

Permanently or long-term block yourself from an individual casino. During exclusion, you cannot access your account, deposit, or play. Marketing communications cease immediately.

Gamstop - UK Self-Exclusion Scheme

Gamstop provides a single registration that blocks access to all UKGC licensed online gambling sites simultaneously. This comprehensive approach is more effective than excluding from sites individually.

How Gamstop Works

• Register at Gamstop.co.uk with your personal details
• Choose exclusion period: 6 months, 1 year, or 5 years
• All participating casinos block your details within 24 hours
• Exclusion cannot be reversed until your chosen period expires
• After expiry, you must actively choose to lift the exclusion

Gamstop is free and confidential. It covers websites and apps but not retail betting shops or casinos, which require separate exclusion schemes.

UK Support Organisations

Gambling Responsibly: Practical Tips

Following these guidelines helps maintain gambling as entertainment rather than a problem:

For Friends and Family

If someone you care about has a gambling problem, you may feel helpless, frustrated, or betrayed. Remember that problem gambling is a recognised disorder, not a character flaw. Support organisations offer resources specifically for those affected by someone else's gambling.

GamCare provides dedicated support for friends and family members. Their helpline (0808 8020 133) connects you with advisors who understand what you're experiencing and can suggest constructive approaches.

Underage Gambling Prevention

Gambling in the UK is restricted to those aged 18 and over. All casinos recommended by CasinoEng conduct age verification before allowing real money play. Parents can use tools like Net Nanny, Norton Family, and built-in device parental controls to prevent minors from accessing gambling sites.

If you believe a gambling operator has allowed an underage person to gamble, report this to the UK Gambling Commission immediately.