About CasinoEng

Our Mission

CasinoEng.com exists to empower British players with accurate, unbiased information about online casinos. The UK gambling market features hundreds of operators, making it challenging for players to distinguish trustworthy sites from those best avoided. Our team bridges this information gap through rigorous testing, detailed analysis, and transparent reporting.

We believe every player deserves access to fair games, reasonable bonus terms, and efficient payment processing. By highlighting casinos that meet these standards whilst warning against those that fall short, we contribute to a healthier gambling ecosystem. Our reviews help players find platforms suited to their preferences whilst avoiding potential pitfalls.

Our Review Process

Every casino review published on CasinoEng follows a structured evaluation methodology. This process ensures consistency and comprehensiveness across all assessments:

Registration & Verification

Our reviewers create real accounts at each casino, completing full KYC verification. This reveals the actual onboarding experience including document requirements, processing times, and any complications players might encounter.

Deposit Testing

We deposit funds using multiple payment methods to verify processing times and fees. This testing covers debit cards, e-wallets like PayPal, and alternative methods such as Paysafecard and Trustly where available.

Game Evaluation

Our team plays across game categories including video slots, live casino tables, and specialty games. We assess loading times, mobile performance, and overall gameplay quality whilst noting game variety and provider selection.

Withdrawal Processing

The true test of any casino comes at withdrawal stage. We request cashouts and track processing times against advertised speeds. Casinos that consistently meet or exceed their stated timelines score higher in our rankings.

Customer Support

Support quality often determines player satisfaction during issues. We contact customer service through available channels—live chat, email, phone—with genuine queries, rating response times and helpfulness.

Editorial Independence

CasinoEng maintains strict separation between editorial content and commercial relationships. Whilst we do earn commissions when readers sign up to casinos through our links, this never influences our ratings or recommendations. Poor casinos receive poor reviews regardless of their affiliate terms.

Our revenue model enables us to provide detailed free content to players. Without these partnerships, maintaining the level of research and testing we conduct would be impossible. However, reader trust remains our most valuable asset—we would never compromise it for short-term financial gain.

Contact Information

We welcome feedback, questions, and suggestions from our readers. Whether you've discovered an issue at a recommended casino, want to suggest a site for review, or have general queries about UK gambling, our team is ready to help.

Privacy Policy

CasinoEng respects user privacy and complies with UK data protection regulations including GDPR. We collect minimal personal data necessary for site operation:

• Contact form submissions (name, email, message content)
• Anonymous analytics data (page views, session duration)
• Cookies for site functionality and preferences

We never sell personal information to third parties. Analytics data helps us improve content relevance and user experience. Users may request deletion of any personal data by contacting us directly.

Third-party casino sites have their own privacy policies. We encourage users to review these before registering. CasinoEng is not responsible for data handling practices at external sites linked from our platform.

Terms of Use

By using CasinoEng.com, visitors agree to the following terms:

• Content is provided for informational purposes only
• Users must be 18+ to access gambling-related content
• We make no guarantees regarding casino offers or availability
• Gambling involves risk; never wager more than you can afford to lose
• External links lead to third-party sites with separate terms

CasinoEng strives for accuracy but cannot guarantee all information remains current. Casino terms, bonuses, and availability change frequently. Always verify details directly with operators before committing funds.