James Thornton

James Thornton brings over twelve years of dedicated experience in the iGaming industry to his role at CasinoEng. His journey began in 2013 when he joined a leading Manchester-based casino operator as a customer service representative. This ground-level experience gave him invaluable insight into what players truly need and expect from online gambling platforms.

After three years on the front lines, James transitioned into compliance management, where he spent five years ensuring operators met the stringent requirements set by the UK Gambling Commission. This role deepened his understanding of licensing, player protection measures, and the regulatory framework that keeps British players safe. He personally audited over fifty gambling websites and developed internal protocols that became industry benchmarks.

In 2021, James pivoted to casino content creation, combining his regulatory expertise with a passion for clear, helpful communication. At CasinoEng, he leads our content team and personally reviews every major casino featured on our platform. His reviews draw on real testing methodologies: he creates accounts, verifies KYC processes, tests deposit and withdrawal systems, and evaluates customer support response times.

Beyond his professional work, James holds a degree in Economics from the University of Manchester and maintains memberships in several gambling industry associations. He regularly contributes to discussions about responsible gambling initiatives and advocates for stronger player protection measures across the UK market.